Who delivers my parcel?
To deliver orders we use Colissimo. To calculate the shipping costs we use the information you declare.
How are shipping costs calculated?
Colissimo distinguishes between two groups: Colissimo FRANCE Colissimo INTERNATIONAL For mainland France, rates are fixed according to the
How do I track my parcel?
The tracking of a parcel sent via La Poste's Colissimo service is included in the price of shipment. Send us an email
Is my country in zone A (European Union and Switzerland)?
Here is the list of countries we can deliver to in zone A: Austria Belgium Bulgaria Croatia Cyprus Denmark Germany Spain
Is my country in zone B (Eastern Europe + Norway + Maghreb)?
Here is the list of countries we can deliver to in zone B: Armenia Albania Algeria Azerbaijan Belarus Bosnia-Herzegovina Georgia
Is my country in the DOM overseas zone?
Here is the list of countries we can deliver to in the French Overseas Departments and Territories: Guadeloupe Martinique Mayotte Réunion Guyane Saint-Pierre et
Is my country in a NON DOM overseas zone?
Here is the list of countries we can deliver to in the French Overseas Territories: French Polynesia New Caledonia Wallis and Futuna Lesotho
Is my country in zone C?
If you are not in France, neither in zone A, nor in zone B, nor in zone
What are the Colissimo delivery times?
For deliveries in Metropolitan France and Monaco: Delivery time is 48 hours (2 working days). For
Do 48-hour delivery times apply every day?
48-hour delivery times are calculated in working days (all days of the week except Sunday).