Parcel tracking
FAQ and frequently asked questions
What are the different tracking number formats for international parcels?
List of international codes that can be tracked from France
How can I find out where my international parcel is?
Check the tracking of your parcel or contact our Customer Service for international parcels.
Can I track my overseas economic parcel online?
Online tracking is not available for economy parcels overseas. To benefit from
Where can I find my tracking number and what is it for?
If you are the sender of the package: You will find your tracking number on the proof of delivery.
How long can I track my package?
You can track your parcel for 60 days after shipment. On your
How do I track my package?
To track your parcel, use the tracking tool and enter your parcel number in the box provided.
What is a Avis de Passage?
This is the document that the letter carrier leaves in your letterbox when he has not
What does "parcel pending" mean?
This means that your parcel could not be delivered to your letterbox and that it has been